Welcome to Our Store! First-time users can use coupon code WELCOME10
Terms of service
TERMS OF SERVICE
Last Updated: April 13, 2026
OVERVIEW
This website is operated by Shaan & Stitch, Ahmedabad, Gujarat, India. Throughout the website, the terms "we," "us," and "our" refer to Shaan & Stitch. By accessing our website or purchasing from us, you agree to be bound by these Terms of Service ("Terms").
These Terms apply to all users of the website, including browsers, customers, merchants, and contributors of content. If you do not agree to these Terms, you may not access or use our services.
We reserve the right to update or modify these Terms at any time. Your continued use of the website constitutes your acceptance of those changes.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products.
SECTION 1 – ELIGIBILITY
By using this website, you confirm that:
• You will not use our products or services for any illegal or unauthorized purpose.
• You will not violate any applicable laws, including intellectual property laws.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time.
You agree not to:
• Reproduce, duplicate, copy, sell, or exploit any part of the website without our prior written permission.
• Transmit malicious code, including viruses or worms.
All payment information is encrypted during transmission.
SECTION 3 – PRODUCT INFORMATION & ACCURACY
We strive to ensure that all product descriptions, images, and pricing are accurate. However:
• Product colours may vary due to screen settings and lighting conditions.
• Minor variations in fabric, texture, or stitching may occur.
• Product availability may change without prior notice.
All information is provided for general informational purposes and should not be solely relied upon.
SECTION 4 – PRICING & MODIFICATIONS
Prices are subject to change without prior notice.
We reserve the right to:
• Modify or discontinue any product at any time.
• Cancel orders due to pricing errors, stock issues, or suspected fraudulent activity.
SECTION 5 – ORDERS & ACCEPTANCE
We reserve the right to refuse or cancel any order at our sole discretion.
This may include:
• Orders with incorrect pricing.
• Bulk or reseller orders.
• Suspicious or fraudulent transactions.
In the event of cancellation, any payment received will be refunded to the original payment method.
SECTION 6 – SHIPPING & DELIVERY
We aim to deliver your order within the estimated timeframe provided at checkout.
However:
• Delivery timelines may vary due to logistics or other external factors.
• We are not liable for delays caused by courier or logistics partners.
• The risk of loss passes to the customer upon successful delivery.
Please refer to our Shipping Policy for more information.
SECTION 7 – RETURNS, EXCHANGES & REFUNDS
Returns and exchanges are governed by our Refund Policy.
Important conditions:
• Items must be unused and returned in their original condition.
• Return or exchange requests must be submitted within the specified time frame.
• Customized, altered, or special-order products are non-returnable and non-refundable.
SECTION 8 – SIZE & FIT DISCLAIMER
Customers are responsible for selecting the correct size before placing an order.
We strongly recommend reviewing our Size Chart before making a purchase. We are not liable for size-related issues where the product delivered matches the size selected by the customer.
SECTION 9 – THIRD-PARTY SERVICES
Our website may include tools, services, or links provided by third parties.
We are not responsible for:
• The content or accuracy of third-party websites.
• Transactions made outside our platform.
Your use of such third-party services is at your own risk.
SECTION 10 – USER CONTENT
If you submit feedback, reviews, or other content:
• You grant us the right to use, edit, reproduce, and publish such content.
• You confirm that your content does not violate any applicable laws or third-party rights.
We reserve the right to remove any content that is unlawful, offensive, or otherwise inappropriate.
SECTION 11 – PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.
SECTION 12 – LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Shaan & Stitch shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services.
Our total liability shall not exceed the purchase price of the product giving rise to the claim.
SECTION 13 – INDEMNIFICATION
You agree to indemnify and hold harmless Shaan & Stitch from any claims, damages, liabilities, or expenses arising from your violation of these Terms.
SECTION 14 – GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Ahmedabad, Gujarat.
SECTION 15 – CONTACT INFORMATION
For any questions regarding these Terms of Service, please contact us:
Email: info@shaanandstitch.com
Registered Office: Ahmedabad, Gujarat, India
FINAL NOTE
By using this website, you acknowledge that you have read, understood, and agreed to these Terms of Service.
