Terms of service
OVERVIEW
This website is operated by Shaan & Stitch, Ahmedabad, Gujarat, India. Throughout the site, the terms “we”, “us” and “our” refer to Shaan & Stitch. By accessing our website or purchasing from us, you agree to be bound by the following Terms of Service (“Terms”).
These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content. If you do not agree to these Terms, you may not access or use our services.
We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products.
SECTION 1 – ELIGIBILITY
By using this website, you confirm that:
• You will not use our products or services for any illegal or unauthorized purpose
• You will not violate any applicable laws, including intellectual property laws
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time.
You agree not to:
• Reproduce, duplicate, copy, sell, or exploit any part of the website without permission
• Transmit malicious code such as viruses or worms
All payment information is encrypted during transmission.
SECTION 3 – PRODUCT INFORMATION & ACCURACY
We strive to ensure that all product descriptions, images, and pricing are accurate. However:
• Colors may vary due to screen settings and lighting
• Minor variations in fabric, texture, or stitching may occur
• Product availability may change without notice
All information is provided for general purposes and should not be solely relied upon.
SECTION 4 – PRICING & MODIFICATIONS
Prices are subject to change without prior notice.
We reserve the right to:
• Modify or discontinue any product at any time
• Cancel orders due to pricing errors, stock issues, or suspected fraud
SECTION 5 – ORDERS & ACCEPTANCE
We reserve the right to refuse or cancel any order at our discretion.
This may include:
• Orders with incorrect pricing
• Bulk or reseller orders
• Suspicious or fraudulent transactions
In case of cancellation, any payment made will be refunded.
SECTION 6 – SHIPPING & DELIVERY
We aim to deliver your order within the estimated timeframe provided at checkout.
However:
• Delivery timelines may vary due to logistics or external factors
• We are not liable for delays caused by courier partners
• Risk of loss passes to the customer upon delivery
Shipping Policy available at:
SECTION 7 – RETURNS, EXCHANGES & REFUNDS
Returns and exchanges are governed by our Refund Policy available at:
👉 Return & Exchange
Important conditions:
• Items must be unused and in original condition
• Requests must be raised within the specified time frame
• Customized or altered products are non-returnable and non-refundable
SECTION 8 – SIZE & FIT DISCLAIMER
Customers are responsible for selecting the correct size before placing an order.
We strongly recommend reviewing our size chart carefully.
We are not liable for size-related issues if the product matches the selected size.
SECTION 9 – THIRD-PARTY SERVICES
Our website may include tools or links to third-party services.
We are not responsible for:
• Content or accuracy of third-party websites
• Transactions made outside our platform
Use of such services is at your own risk.
SECTION 10 – USER CONTENT
If you submit feedback, reviews, or content:
• You grant us the right to use, edit, and publish it
• You confirm it does not violate any laws or third-party rights
We reserve the right to remove inappropriate or unlawful content.
SECTION 11 – PERSONAL INFORMATION
Your submission of personal data is governed by our Privacy Policy:
👉 /policies/privacy-policy
SECTION 12 – LIMITATION OF LIABILITY
Shaan & Stitch shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
Our total liability shall not exceed the value of the product purchased.
SECTION 13 – INDEMNIFICATION
You agree to indemnify and hold harmless Shaan & Stitch from any claims, damages, or expenses arising from your violation of these Terms.
SECTION 14 – GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat.
SECTION 15 – CONTACT INFORMATION
For any questions regarding these Terms, please contact:
📧 Email: sales.shaanandstitch@gmail.com
📍 Location: Ahmedabad, Gujarat, India
FINAL NOTE
By using this website, you acknowledge that you have read, understood, and agreed to these Terms of Service.
